Your Rights

Fit2talk will process personal data in accordance with the rights that the Data Protection Act gives to individuals. Below are the rights you are entitled to:

• a right of access to a copy of the information comprised in their personal data;
• a right to object to processing that is likely to cause or is causing damage or distress;
• a right to prevent processing for direct marketing;
• a right to object to decisions being taken by automated means;
• a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and
• a right to claim compensation for damages caused by a breach of the Act.

This section explains these rights, sets out the duties of what Fit2talk will carry out.

What are you entitled to? 

This right, commonly referred to as subject access, is created by section 7 of the Data Protection Act. It is most often used by individuals who want to see a copy of the information an organisation holds about them. However, the right of access goes further than this, and an individual who makes a written request and pays a fee is entitled (fit2talk)  to be:

• told whether any personal data is being processed;
• given a description of the personal data, the reasons it is being processed, and whether it will be given to any other organisations or people;
• given a copy of the information comprising the data; and
• given details of the source of the data (where this is available).

An individual can also request information about the reasoning behind any automated decisions, such as a computer-generated decision to grant or deny credit, or an assessment of performance at work (except where this information is a trade secret).

In most cases you must respond to a subject access request promptly and in any event within 40 calendar days of receiving it. However, some types of personal data are exempt from the right of subject access and so cannot be obtained by making a subject access request.